Biblio

G. Alabaster, « Improving water operator finances through better practices : experiences from East Africa », Water 21, p. p. 33-35 : 3 fig., 2 tab., 2011.

T. Schouten et C. Wells, D. Silva, « Process documentation », The Hague, the Netherlands: IRC, 2011, p. 356 - 366; 7 boxes; 1 tab.

Mof Local G. Ghana, « Functional & organisational assessment tool (FOAT) : operational manual ». Ghana, Ministry of Local Government and Rural Development, Accra, Ghana, p. iii, 31 p., 2010.

J. Rojas, Zamora, A., S. Tamayo, P., García, M., et Smits, S., « Models for support to sustainability to community-based management in Colombia », in Proceedings of the international symposium on rural water services : providing sustainable water services at scale, 13-15 April 2010, Kampala, Uganda, , 2010, p. P. 64-65.

S. Mugisha et Brown, A., « Patience and action pays : a comparative analysis of WSS reforms in three East African cities », Water policy : official journal of the World Water Council, p. p. 654-674 : 3 fig., 4 tab., 2010.

S. Smits et Suazo, D., « Strengthening transparency and accountability in community-based management in Honduras », in Proceedings of the international symposium on rural water services : providing sustainable water services at scale, 13-15 April 2010, Kampala, Uganda, , 2010, p. P. 76-77.

A. Locussol et van Ginneken, M., « Template for assessing the governance of public water supply and sanitation service providers », vol. no. 23. World Bank, Washington, DC, USA, p. iv, 31 p. : fig., tab., 2010.

G. H. WaterAid - Accra, « An assessment of local authorities donor fund management systems report ». WaterAid, Accra, Ghana, p. 78 p. : 2 fig., 4 tab., 2009.

A. R. Fernandois, Fomento de la eficiencia de las empresas estatales de agua potable y saneamiento, vol. no. 141. Santiago, Chile: United Nations Economic Commission for Latin America and the Caribbean (ECLAC), 2009, p. 74 p. : 15 boxes, 5 fig., 2 tab.

F. R. A. N. T. E. A. - Orleans, « Programme d’application de la reforme du systeme de gestion des infrastructures hydrauliques d’alimentation en eau potable en milieux rural et semi urbain : rapport de capitalisation finale du programme ». ANTEA, Orleans, France, p. 123 p. : tab., 2009.

A. Iza et Stein, R., RULE : reforming water governance. Gland, Switzerland: IUCN - International Union for Conservation of Nature, 2009, p. 128 p. : boxes, fig., photogr., tab.

V. Castro, Msuya, N., et Makoye, C., « Sustainable community management of urban water and sanitation schemes : (a training manual) ». Water and Sanitation Program - African Region, Nairobi, Kenya, p. 52 p. : boxes, fig., tab., 2009.

J. E. Castro et Heller, L., Water and sanitation services : public policy and management. London, UK: Earthscan, 2009, p. xxvii, 363 p. : 1 box, 28 fig., 34 tab.

J. L. McGregor, « Change of water and sanitation services management model in small towns with a participatory approach : a summary of guidelines ». Water and Sanitation Program - Latin American and Carribean Region, Lima, Peru, p. 30 p. : fig., tab., 2008.

J. Sy et Setiawan, D., « Community-managed water supply systems and their experience in mutual support and pooling arrangements (Indonesia) ». Water and Sanitation Program - East Asia and the Pacific, WSP-EAP, Jakarta, Indonesia, p. 33 p. : 10 fig., 10 tab., 2008.

R. Developmen Government, « FOAT provisional results (2008) ». Ghana, Ministry of Local Government, Rural Development and Environment, Accra, Ghana, p. 41 p., 2008.

M. van Ginneken et Kingdom, B., « Key topics in public water utility reform », vol. no. 17. World Bank, Washington, DC, USA, p. viii, 53 p. : 28 boxes, 5 fig., 1 tab., 2008.

F. Khan, Riaz, M., Hussain, I., Syed, R., et Javed, B., « Performance benchmarking in four TMAs of Peshawar NWFP Pakistan », presented at the 11/2008, Delft, The Netherlands, 2008, p. 14 p.

P. C. Agrawal, « Performance improvement planning : developing effective billing and collection practices ». Water and Sanitation Program - South Asia, New Delhi, India, p. 26 p. : 15 boxes, 1 tab., 2008.

N. Pilgrim, Samuel, S., et Delhi, I. N. Water and, « Success story in Kerala : local governments and user groups plan and implement large water supply schemes ». Water and Sanitation Program - South Asia, New Delhi, India, p. 11 p. : 5 boxes, 1 fig., photogr., 3 tab., 2008.

M. Muller, Simpson, R., et van Ginneken, M., « Ways to improve water services by making utilities more accountable to their users : a review », vol. no. 15. World Bank, Washington, DC, USA, p. xii, 90 p. : 27 boxes, 21 fig., 2008.

J. Adem, Hailu, D., et Desalegn, B., « Assessment of school water supply, sanitation and hygiene in Shebedino Wereda, Southern Nations Nationalities and Peoples Regions », vol. no. 4. Plan Ethiopia, Addis Ababa, Ethiopia, p. v, 50 p. : 8 pictures, 7 tab., 2007.

D. Conyers, « Decentralisation and service delivery : lessons from Sub-Saharan Africa », IDS bulletin, p. p. 18-32, 2007.

O. Katooka, « Evaluation of the effects of water demand management on consumer behaviour in Zambia : case study of the Lusaka peri urban areas.  », vol. no. 2007-15. UNESCO-IHE Institute for Water Education, Delft, The Netherlands, p. xii, 116 p. : 13 fig., 48 tab., 2007.

S. House, « How to make WASH projects sustainable and successfully disengage in vulnerable contexts : a practical manual of recommendations and good practices based on a case study of five ACF -IN water, sanitation and hygiene projects ». Action Against Hunger International Network, ACF, Paris, France, p. 202 p. : fig., 2007.