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This paper analysis a successful water sector reform process in Senegal and describes how several years of hard work on reforming the sector resulted in considerable improvements in services for existing customers and expansion to new customers.

TitleInnovative contracts, sound relationships : urban water sector reform in Senegal
Publication TypeMiscellaneous
Year of Publication2004
AuthorsJanssens, JG, Brocklehurst, C
Secondary TitleWater Supply and Sanitation Sector Board discussion paper series
Volumeno. 1
Paginationvii, 51 p. : 5 boxes, 20 fig., 1 tab.
Date Published2004-01-01
PublisherWorld Bank
Place PublishedWashington, DC, USA
Keywordscost recovery, financing, government organizations, impact assessment, leakage, low-income communities, policies, poverty, sdipol, senegal, urban areas, water supply, water supply charges
Abstract

This paper analysis a successful water sector reform process in Senegal and describes how several years of hard work on reforming the sector resulted in considerable improvements in services for existing customers and expansion to new customers. The reform included a broad package of measures, including the introduction of a public-private partnership in the form of a hybrid lease (affermage) contract. This has had a significant impact on the quality of water services for those in the private operator¿s service area. As the study documents, the design of the contract supported the government¿s objective of serving the poor, and, coupled with funding initiatives, resulted in many previously un-connected poor customers benefiting from water supply services. The paper is the first in the new World Bank Water Supply and Sanitation Sector Board Discussion Paper Series.

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