One out of three rural water supply systems in developing countries doesn’t function at all or performs far below its promised level. How do you go from broken pumps and failing systems to reliable and lasting water services? Read more...
In 2013, IRC/ Triple-S Uganda conducted an assessment of the performance of the Service Delivery Model for point water sources. Findings show that there was generally a low service levels but ironically, users were satisfied. This working paper attempts to explain the reasons for that paradox. Read more...
Two approaches to Operation and Maintenance of rural water facilities - a comparative analysis Read more...
The professionalisation of community based-management means moving away from an approach based purely on volunteerism, towards a more professional, competent and effective management of rural water services working to agreed standards, and with greater transparency and accountability. Read more...