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Simpson, R.

Muller, M., Simpson, R. & van Ginneken, M., 2008. Ways to improve water services by making utilities more accountable to their users : a review, (Water working notes no. 15) Washington, DC, USA: World Bank. Available at: https://fr.ircwash.org/sites/default/files/Muller-2008-Ways.pdf.

Publié le: 30/10/2008

This review discusses a range of practical tools that can help to make utilities more accountable to their users. These tools range from...

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